Booking cancellation policy

Cancellation Policy

In case the charterer cancels the booking, advance payment or down payment are non-refundable amounts.

In case the charterer cancels the booking due to a last-minute flight cancellation, the total freight is saved from the company for the charterer’s new dates. The charterer is encouraged to proceed to a new booking within the next 365 days of the cancellation date. This case is different from missing a flight, where no amount is saved nor refunded.

The company has the right to cancel a booking if the charterer does not meet with the payment due dates, as stated in Payment Policy. No refund is allowed in this case.

In general, the company has the right to cancel a booking, if for any reason the charterer shows negligence or incompliance with the Greek legislation or the company’s terms and policies. (invalid license for a bareboat charter, invalid passport, charter for racing, charter with purpose to exit the national borders). In this case no refund is possible for the charterer.

At last, the company has the right to cancel a booking in the extreme case where a serious damage has occurred in the yacht and no other yacht is available to be offered to the charterer. In this case, the company offers hotel accommodation in Volos until the yacht is ready to be chartered and refunds the adequate part of the freight to the charterer. If the yacht is not ready within 2 days from Saturday, 100% of the total freight is refunded and hotel accommodation is offered for the entire period.